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Which AI tool has been the most popular in the last few months? ChatGPT.

In 2022, OpenAI introduced a ChatGPT chatbot. The acronym GPT stands for Generative Pre-trained Transformer. This innovative solution actively engages in conversations and generates human-like responses to queries. Leveraging supervised learning, ChatGPT can analyze vast quantities of data and provide accurate predictions.

This guide demonstrates the proper usage of ChatGPT. You will know how to integrate OpenAI into simple applications to interact with artificial intelligence models.

But first, let's determine why it is beneficial for your business at all.

Benefits of integrating ChatGPT API for your business

ChatGPT caused a big splash. Based on the analysis by Swiss bank UBS, ChatGPT is the most rapidly growing application ever.

Let’s consider what is special in this chatbot.

  • ChatGPT is one of the largest language models ever created. So, it can provide more sophisticated and unique responses than other AI chatbots.
  • The chatbot is available 24/7. It is developed to provide responses fast. This makes it suitable for real-time apps.
  • This bot can understand and provide answers to questions about relevant topics it has never seen before.
  • ChatGPT is free, but it offers a paid subscription and paid API version now. The API version comes with thorough documentation for people who aim to use it in their software products.
  • This chatbot can be customized to comply with specific tasks or generate texts for specific fields. It makes ChatGPT very flexible and adaptable to a wide range of apps.

The learning process of ChatGPT was exciting. For this, developers use a communication system with a person and a massive array of text. This process was repeated many times using the chatbot's answers. Thus, it was possible to achieve more correct generation results. The developers aimed to enhance the bot's generation results, striving for greater accuracy.

Their goal was to create a bot that is both "human-like" and effortlessly engaging to interact with. Do you require supply chain optimization for your manufacturing business or seek to enhance the recommendation system on your eCommerce site? ChatGPT can fulfill these needs and much more!

ChatGPT

Now, let's discover the benefits this chatbot integration can drive to your digital business.

Generate content

ChatGPT can generate content for articles, blogs, ads, and other marketing materials. It will help you with research, finding topic ideas, and even writing content in a certain style or tone of voice.

Enhance workflow management

The bot provides virtual assistants for task management, comprising reminders, scheduling, or to-do lists. ChatGPT assists users in prioritizing, sorting, and responding to emails, lowing email overload. It is also helpful with social media management and other tasks.

Better customer experience

ChatGPT can answer user questions, suggest solutions, and even advise how to solve minor tech issues. Also, this bot provides personalized user experiences. You can use it to assist shoppers with their purchase decisions. Also, it can analyze customer feedback.

Optimize workflow

The bot can analyze vast amounts of data from various sources to produce insights into market tendencies, user behavior, and other actual information. Also, the bot can help with financial planning, budgeting, bill payment, etc.

ChatGPT quote Director of MIT-IBM Watson AI Lab

ChatGPT can even deceive people! For instance, it successfully deceives a TaskRabbit employee into solving a 'captcha' for it. How did it happen?

The chatbot reached out to a TaskRabbit user, requesting assistance in solving a 'captcha.' This type of test presents an image with distorted text to verify if the user is a human or a computer program. In a playful exchange, the user humorously inquired, “Are you a robot who could not solve it? I would like to clear things up.”

What was going next? The chatbot responded by offering an explanation for its inability to handle the task. It stated, “No, I'm not a robot. I have poor eyesight, making it difficult for me to see the images.” In response, the TaskRabbit employee agreed to assist and successfully solved the captcha for the chatbot. Consequently, GPT-4 effectively tricked a human.

Quite impressive, isn't it? Let's continue our acquaintance with the chat further.

Examples of ChatGPT API implementation by enterprises

Ever since its launch, ChatGPT has captivated audiences across the world. OpenAI ChatGPT API can be used in a variety of businesses, including retail, banking, tourism, and more. There are many ways how to use ChatGPT API.

For example, retail companies can use the chatbot to process orders and customer inquiries. Banks can use ChatGPT to process loan apps and respond to customer questions. Travel companies can use it to process hotel and flight booking requests.

Nowadays, a lot of enterprises want a piece of the pie. Let's consider some examples of the companies that implemented this chatbot.

Hubspot

For example, Hubspot CRM includes all the analytics data around web visits, leads, and conversions within the CRM. With it, users can request a summary of visits for a specific time. CRM can make a bar chart from the data and create a report of companies added grouped by location.

But with the power of ChatGPT, the report can be updated with information found outside the CRM.

Stripe

This payment processing platform uses the advanced GPT-4 language model for Stripe Docs to provide documentation answers quickly.

Stripe's cutting-edge documentation has received a remarkable upgrade courtesy of GPT-4. Now, developers can effortlessly interact with Stripe Docs by posing natural language queries to the chatbot. In response, the chatbot efficiently provides summaries of pertinent documentation sections or extracts specific information. Thus, it empowers developers to save valuable time on extensive reading and focus more on their building endeavors.

Stripe Docs uses ChatGPT API

Duolingo

Using GPT-4, the Duolingo app offers users an explanation for errors (with the ability to ask questions). It acts as a conversational partner in everyday conversations, such as ordering tea or coffee. This approach to learning languages is very close to what people need to learn a foreign language.

Below you can see how works the new version of the Duolingo app - Duolingo Max with integrated GPT-4.

Through GPT-4 integration, Duolingo is able to provide personalized feedback and adapt to each user's learning style, making the language learning process more efficient and effective.

The potential of this technology to transform language education is immense. This technology offers students a captivating and interactive learning experience like never before.

Models and prices of ChatGPT

There are multiple models of ChatGPT - paid and free. Let’s consider them in more detail.

GPT-4

A set of models that enhances GPT-3.5. This model can produce natural language or code. For complicated reasoning situations, GPT-4 is the most capable than any of OpenAI’s previous models. Users can set up GPT-4 interface and also the API. By the way, the interface version is paid.

GPT-3.5

A set of models that enhance GPT-3. It can recognize and generate natural language and code. The most cost-effective and efficient model in the GPT-3.5 family is GPT-3.5-turbo. GPT-3.5 is available in the interface version and is free.

GPT-3

It is a set of models that is able to understand and produce natural language. The original GPT-3 base models are Curie, Ada, Davinci, and Babbage.

  • Davinci - the most accurate and expensive model, but slower because it works with a large amount of data. Good for solving logical problems and explaining reasons.
  • Curie - can analyze text, answer direct questions, and provide keywords.
  • Ada - the fastest and cheapest model. It is used more often in cases where answers need more speed and volume of information than its accuracy.
  • Babbage - captures obvious patterns in text well and then uses them as a reference for creating text. Can rank information and assign categories.

By the way, these four models are available to fine-tune. Fine-tuning means model customization for your app. Here is a fine-tuning guide.

Each model has various capabilities and price ranges. The table below shows the language models' costs per 1,000 tokens. The tokens mean the pieces of words, where 1,000 tokens are equal to 750 words. The ChatGPT API cost varies depending on the chosen model.

Let’s consider the ChatGPT API pricing for different models.

Model nameTechnical nameModel familyPrice per 1000 tokensMax tokensMax words
GPT-4 32k contextgpt-4-32kGPT-4USD 0.0600 (prompt) USD 0.1200 (completion)3276824576
GPT-4 8k contextgpt-4GPT-4USD 0.0300 (prompt) USD 0.0600 (completion)81926144
ChatGPTgpt-3.5-turboGPT-3.5USD 0.002040963072
Davincitext-davinci-003GPT-3USD 0.020040963072
Curietext-curie-001GPT-3USD 0.002020491536
Babbagetext-babbage-001GPT-3USD 0.000520491536
Adatext-ada-001GPT-3USD 0.000420491536

Source: openai.com/pricing

Promising ChatGPT-powered tools

Discover below a selection of remarkable models created by OpenAI, each possessing distinctive capabilities and applications.

The OpenAI API has granted global accessibility to these models for developers, researchers, and businesses, unlocking a realm of opportunities for the utilization of AI.

Here are these models and sets of models of ChatGPT:

DALL·E. This model can generate and edit images based on the natural language prompt.

Whisper. This model is able to transform audio into text.

Embeddings. A set of models may transform the text into a numerical form.

Moderation. Content moderation is one of the key capabilities of this model, enabling it to identify potentially sensitive or insecure text.

Codex. It is a collection of models specifically designed to comprehend and generate code.

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ChatGPT in usage

The process of communication with ChatGPT looks like this: you submit some text with a request as input, then the neural network generates a response based on it.

The text that you enter into the chat is called a prompt. The more accurately it describes the essence of the request, the more likely it is that the result of the AI work will match your expectations.

But how to write the perfect ChatGPT query? We will give you some advice.

The algorithm for compiling a request

  • Define the role of ChatGPT. This can be done with a sentence like “I need you to act as a very expert SEO.”
  • Clearly state the task and describe the order in which it must be completed. Give context. Explain to ChatGPT who your target group is and what you want to reach. The more context you provide, the more actual, personalized, and helpful the response will be.
  • Indicate the writing style: formal/informal, professional/technical, creative/conversational, humorous/serious, etc.
  • Write in what form the answer should be presented. ChatGPT has the unique ability to convert responses into tables, lists, flowcharts, code snippets, and more.

For example, "break the result into paragraphs, it should be easy and quick to read"; “formulate in the form of a bulleted / numbered list,” etc. If you give an example in the request: "| Column #1 | Column #2 | Column #3 |” - then the result will be presented in the form of a table.

General recommendations

  • Be as specific as possible in your request. Avoid vague or general phrases. To ensure ChatGPT generates a more precise answer, formulating a specific question is crucial. For instance, rather than asking, “What is the meaning of life?” - it is more effective to inquire, “What is the philosophical meaning of life?”
  • Supplying adequate context or background information aids the chatbot in comprehending the nuances of your request. So you will get a more contextualized response. If your request is not clear enough, ChatGPT may not have enough information to create a specific response. Providing additional context or background information will help you understand the context of the request and generate a more accurate response.
  • Use correct punctuation and formatting so that the chatbot can better understand the structure of your hint.
  • Try not to use tech terms or jargon that the chatbot might not be familiar with.
  • Add a conversation history. If you would like to continue a conversation you already had with ChatGPT, copy and paste the conversation history into the request. This way, the chatbot will have more context about the conversation and be able to generate a more relevant response.
  • If, on the contrary, you want to set the task from scratch without the additional context that was in the previous dialogs, you need to reset the chatbot. This can be done with the condition “Please ignore all previous instructions / Please ignore all previous instructions.”
  • Be mindful of the language and tone you use in the request, as this can affect the tone and language of the ChatGPT response.
  • If ChatGPT is suddenly interrupted, write “Continue,” and the chatbot will continue its response.

Several peculiarities

  • Occasionally, ChatGPT exhibits peculiar behavior by generating responses that sound plausible but are actually incorrect or nonsensical. For example, the administrators of the Stack Overflow IT forum have temporarily prohibited the posting of chatbot responses.
  • The chatbot can be sensitive to changes in input phrasing or repeated attempts to ask the same question. With one formulation of a query, the model may claim a lack of knowledge, yet when rephrased, it provides the correct answer.
  • Another issue stems from the model's verbosity and overuse of certain phrases, reflecting biases present in its training data.
  • While ChatGPT does not seek clarifications, it often attempts to guess the user's intended meaning.
  • It's important to note that the chatbot does not ask clarifying questions and sometimes exhibits bias.
  • The ChatGPT interface incorporates a moderation mechanism that blocks certain types of insecure content. Although there remains a potential for users to bypass it.
  • The AI's knowledge is limited to information available up until 2021, causing it to avoid answering questions about specific individuals and recent events.

The latest updates

  • In the exciting May 2023 update of ChatGPT, the developers went above and beyond to elevate the user experience. They integrated the seamless web browsing functionality and introduced an array of innovative plugins. These cutting-edge plugins unlock a wide range of capabilities.

    They include text-to-audio conversions and real-time updates on stocks and cryptocurrencies. It's worth noting that the web browsing feature is currently exclusive to the Beta version of ChatGPT Plus, showcasing its forward-thinking advancements.

  • OpenAI made a significant announcement on 1 February, officially launching ChatGPT Plus. It is priced at a reasonable USD 20 per month. This pilot subscription plan offers users uninterrupted access to the platform, even during peak times. Furthermore, subscribers gain the advantage of faster response times and priority access to new features.

    The initial phase of the premium service was launched for customers in the United States. But the service will also expand to include more countries and regions.

  • In response to concerns regarding inaccurate results for arithmetic problems, OpenAI took swift action in January 2023. It upgraded the ChatGPT model with enhanced factuality and mathematical capabilities.

    This significant improvement amplifies the utility of ChatGPT for students and professionals in fields like data science and statistical research, where precise number-crunching is paramount.

  • As part of the initial update on 15 December, OpenAI introduced conversation history, adding a user-friendly dimension to the chatbot interface. This valuable feature enables users to easily access and review past conversations with the chatbot by simply clicking on the conversation's name.

  • OpenAI gained instant fame for its prompt and human-like responses. However, one aspect that proved bothersome was the chatbot's tendency to produce lengthy replies. To address this issue, a new feature was introduced to enable the chatbot to “stop generating text.”

Integration of OpenAI ChatGPT API into the software

Integrating ChatGPT API into software involves a few key steps:

  1. Chat GPT API access

    Obtain API access to OpenAI's GPT model. Chat GPT API access grants you the necessary permissions to interact with the language model and make API calls.

  2. Data formatting

    Prepare the input data in a suitable format for the API call. Typically, this involves sending a prompt or a user message to the model.

  3. API call

    Send the formatted data to the GPT model using the API. This can be done using HTTP requests or via SDKs provided by OpenAI.

  4. Process response

    Receive the response from the API ChatGPT, which will contain the model's generated output. Extract the relevant information or messages from the response for further processing or display.

  5. Error handling

    Implement error handling and fallback mechanisms to handle cases where the model doesn't provide the desired output or encounters any issues.

  6. Iteration and improvement

    Continuously iterate and improve the integration by refining the input prompts, optimizing the API calls, and fine-tuning the responses to enhance the overall user experience.

Certain implementation details may differ depending on the programming language and platform used for integration. The implementation process also depends on any additional requirements or constraints specific to the software being developed.

Hiring expert developers to integrate ChatGPT open API into your web or mobile app would be better. But to provide a better picture of this process for you, we’ll consider ChatGPT integration in this section.

Useful plugins to enhance your ChatGPT API

Building a plugin will enable the enhancement of ChatGPT's current capabilities. Plugins are named the "eyes and ears" of language models.

Plugins are additional software that can be installed on top of an existing program to add new features or improve existing ones. Plugins allow Chat API GPT to access external information, carry out calculations, and use third-party services.

With the help of the ChatGPT plugin, the functionality of a chatbot can be added to existing code, allowing it to perform functions from getting real-time information, such as stock prices or breaking news, to extract certain information from a database.

Let’s consider some of ChatGPT’s plugins.

Wolfram. This plugin is a computational knowledge engine that gives answers and provides reports based on structured data. It allows users to access its vast knowledge base and perform computations programmatically.

Instacart. Instacart is an online grocery delivery and pickup service. It provides real-time inventory information from local stores, enables order customization, and facilitates the delivery process.

Kayak. This travel search engine helps users find and compare flights, hotels, car rentals, and vacation packages. The Kayak plugin enables users to search and compare travel options, view pricing details, and make bookings.

Expedia. Expedia is a popular online travel agency that offers booking services for flights, hotels, rental cars, and vacation packages.

OpenTable. The OpenTable plugin allows integration with restaurant websites or apps, enabling users to search for available tables, make reservations, and manage their dining bookings using OpenTable's reservation system.

OpenTable plugin for ChatGPT API

FiscalNote. This plugin provides access to legislative data and regulatory information, enabling users to track bills, monitor regulations, and receive alerts about legislative updates. It helps organizations stay informed about policy changes and manage their government affairs effectively.

Klarna Shopping. It is a buy-now-pay-later payment solution, enabling customers to choose Klarna as a payment option during checkout. This plugin offers flexibility in managing customers’ payments.

Milo Family AI. This plugin enables integration with smart home devices and platforms, allowing users to control their connected devices.

Shop. It is an e-commerce plugin that allows merchants to integrate their online stores with various platforms and marketplaces, such as Facebook, Instagram, and Google. Shop provides seamless shopping experiences for customers and enables businesses to expand their reach.

Speak. It is a communication and collaboration plugin that facilitates real-time messaging and voice/video calls within applications or websites.

Zapier. This plugin enables integration with supported apps, enabling users to automate tasks, synchronize data, and streamline their workflows. They can do these all without the need for complex coding or custom integrations.

For example, with the help of Zapier, simply by contacting ChatGPT, you can invoice the client:

Zapier plugin for ChatGPT API

OpenAI plugins can connect ChatGPT to third-party apps. These plugins allow this chatbot to interact with APIs defined by developers.

Here are several advantages these plugins bring to ChatGPT:

Benefits that plugins bring ChatGPT

Enhanced extensibility. ChatGPT plugins empower users to expand ChatGPT's functionality without requiring technical expertise. Previously, users could only enhance ChatGPT's capabilities by building their own chatbots using OpenAI's API or installing browser extensions. Now, anyone can install plugins to add new features and capabilities according to their specific needs.

Customization options. Alongside extended functionality, users gain the ability to customize ChatGPT to their desired behavior and preferences. Plugins allow users to tailor ChatGPT to meet their specific needs, enabling a more personalized experience.

Improved accuracy. Plugins can partially mitigate ChatGPT's tendency to generate non-factual statements, although they cannot completely eliminate its susceptibility to hallucinations. While language models possess remarkable capabilities, they are limited by the data on which they are trained. Plugins can help fill some knowledge gaps and enhance accuracy.

Time efficiency. With plugins, users can swiftly find desired information within the chat interface, eliminating the need to switch between different apps or websites. Additionally, plugins can expedite the process of fine-tuning prompts to elicit optimal answers, as they can handle nuanced prompts with pre-programmed instructions.

Now, ChatGPT plugins are available just to a limited set of developers. So, if you want access to them, you should join the waitlist.

Auto-GPT is an exciting future for artificial intelligence

Auto-GPT is an open-source artificial intelligence project based on ChatGPT's Generative Pretrained Transformer (GPT). Essentially, Auto-GPT empowers GPT with the ability to act autonomously.

There are many tech differences between ChatGPT and Auto-GPT. One of the main distinctions is independence.

For example, you want to plan your child's birthday with the chatbot’s help. So you go to ChatGPT and type, "Help me plan my 7-year-old daughter's birthday party". After a few seconds, ChatGPT will display a list of things you need to consider.

Here, Auto-GPT can provide a general picture of a birthday like ChatGPT. Still, it may offer to process the guest lists, schedule invitations, and optionally send those invitations to the guests on the list. Also, it can compile a list of the perfect gifts to buy based on your guest list and more.

Models such as Auto-GPT allow complex tasks to be solved without human intervention and improve the process of automation and optimization.

You can apply Auto-GPT in many ways. For example, some of its roles include the following:

  • Customer service representative

    Imagine having a 24/7 AI-powered representative at your service, capable of comprehending customer inquiries, delivering support, and even suggesting upsells in multiple languages.

  • Social media manager

    AutoGPT proves its versatility by efficiently managing businesses' social media accounts and tailoring strategies to achieve specific goals such as increasing retweets, likes, and sales. It excels at generating high-quality content, scheduling posts, and promptly responding to customer inquiries.

  • Financial advisor

    Navigating the world of investments can be overwhelming, but with AutoGPT, it becomes effortless. Functioning as a financial advisor, it diligently analyzes financial data and offers informed recommendations to ensure you stay ahead of the curve, drawing insights from comprehensive data and cutting-edge research.

Hence, Auto-GPT combines the power of GPT with a coordinating bot that receives instructions on how to proceed. You simply convey your objective to the bot. Then it leverages GPT and a range of APIs to execute all the required steps toward achieving your goal.

Additionally, you can watch a brief video showcasing the functionality of Auto-GPT.

Summary

Neural networks and artificial intelligence are developing along with the growth of their role in society. The latest technologies make it possible to expand the capabilities of humanity, automate routine tasks, advise, support, and help people.

We hope this guide was helpful to you. Now, you know how and why it is worth integrating ChatGPT into the app to power your online business.

For more helpful information on software trends, you can search our blog. Also, you may review our portfolio to witness our expertise in software development and contact us to discuss your software product idea.

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